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Daily ThoughtDaily Thought
+1+1
Ambiguity Is the Real Bottleneck.

Ambiguity Is the Real Bottleneck.

When no one owns it, nothing moves.

The Daily Margin
The Daily Margin
Marketing & Brand BuildingMarketing & Brand Building
+1+1
Build a Brand That Pays While You Sleep.

Build a Brand That Pays While You Sleep.

Brand equity compounds - if you give it time and trust.

The Daily Margin
The Daily Margin
Daily ThoughtDaily Thought
+1+1
Don’t Wait for the Fire. Build the Smoke Alarm.

Don’t Wait for the Fire. Build the Smoke Alarm.

Great CX teams solve problems before they reach the inbox.

The Daily Margin
The Daily Margin
Data & Decision-MakingData & Decision-Making
+1+1
You’ll Be Wrong. Plan Like It.

You’ll Be Wrong. Plan Like It.

Forecasting isn’t about certainty, it’s about response.

The Daily Margin
The Daily Margin
Fulfilment & OperationsFulfilment & Operations
+1+1
Returns Are Talking. Are You Listening?

Returns Are Talking. Are You Listening?

Your margins improve when returns drive insight, not just refunds.

The Daily Margin
The Daily Margin
Profit PlayProfit Play
+2+2
You Don’t Need New Strategy. You Need Fewer Mistakes.

You Don’t Need New Strategy. You Need Fewer Mistakes.

Operational friction is costing you more than you think.

The Daily Margin
The Daily Margin
Daily ThoughtDaily Thought
+1+1
What Is Your Homepage Actually For?

What Is Your Homepage Actually For?

Hint: It’s not just decoration.

The Daily Margin
The Daily Margin
Customer Acquisition & RetentionCustomer Acquisition & Retention
+2+2
Turn Happy Customers into a Sales Force.

Turn Happy Customers into a Sales Force.

Good referrals don’t just happen. Make yours so simple they can’t help but share.

The Daily Margin
The Daily Margin
Daily ThoughtDaily Thought
+1+1
Great Plans Die in Silos.

Great Plans Die in Silos.

Alignment turns good intentions into results.

The Daily Margin
The Daily Margin
Partnerships & Ecosystem StrategyPartnerships & Ecosystem Strategy
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Want Better Leverage? Put in Better Work.

Want Better Leverage? Put in Better Work.

Great partnerships don’t run on autopilot.

The Daily Margin
The Daily Margin
Category Strategy & MerchandisingCategory Strategy & Merchandising
+1+1
Stop Adding Stuff Nobody Wants.

Stop Adding Stuff Nobody Wants.

Grow smarter: add what deepens trust and spend.

The Daily Margin
The Daily Margin
Resilience & Future ReadinessResilience & Future Readiness
+1+1
Benchmarks Lie. Context Wins.

Benchmarks Lie. Context Wins.

Test, adapt, and build what actually fits.

The Daily Margin
The Daily Margin
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