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- Returns Are Talking. Are You Listening?
Returns Are Talking. Are You Listening?
Your margins improve when returns drive insight, not just refunds.

Returns don’t have to destroy your margins. Fix the process:
Make return reasons data-rich
Use refurbish or resale programs
Loop return learnings into product/content updates
Today’s Margin Insight:
Are you learning from returns, or just eating the cost?
See you tomorrow,
— The Daily Margin